{"id":558,"date":"2021-02-15T12:49:48","date_gmt":"2021-02-15T12:49:48","guid":{"rendered":"https:\/\/m2fashion.gr\/?page_id=558"},"modified":"2021-02-15T13:26:53","modified_gmt":"2021-02-15T13:26:53","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/m2fashion.gr\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t<section class=\"section\" id=\"section_1405776502\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n  <div id=\"page-header-1844301124\" class=\"page-header-wrapper\">\n  <div class=\"page-title light normal-title\">\n\n        <div class=\"page-title-bg\">\n      <div class=\"title-bg fill bg-fill\"\n        data-parallax-container=\".page-title\"\n        data-parallax-background\n        data-parallax=\"-\">\n      <\/div>\n      <div class=\"title-overlay fill\"><\/div>\n    <\/div>\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            Frequently Asked Questions          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n              <\/div>\n    <\/div>\n\n     \n<style>\n#page-header-1844301124 .page-title-inner {\n  min-height: 111px;\n}\n#page-header-1844301124 .normal-title {\n  background-color: rgb(201, 201, 201);\n}\n<\/style>\n  <\/div>\n    <\/div>\n  \n\t\t<\/div>\n\n\t\t\n<style>\n#section_1405776502 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n#section_1405776502 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1405776502 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section\" id=\"section_198694499\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-2048355624\">\n\n\t<div id=\"col-1455302887\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n<div id=\"accordion-2124392059\" class=\"accordion-item\"><a id=\"accordion-2124392059-label\" href=\"#\" class=\"accordion-title plain active\" aria-expanded=\"true\" aria-controls=\"accordion-2124392059-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What is the shipping cost of the order?<\/span><\/a><div id=\"accordion-2124392059-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-2124392059-label\">\n<p>Detailed information on shipping costs of orders can be found in the <a href=\"https:\/\/m2fashion.gr\/tropoi-apostolis\/\"><u>Shipping Cost<\/a><\/u> section.<\/p>\n<\/div><\/div>\n<div id=\"accordion-1129742995\" class=\"accordion-item\"><a id=\"accordion-1129742995-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1129742995-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Where will I receive my order?<\/span><\/a><div id=\"accordion-1129742995-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1129742995-label\">\n<p>Your order will be sent to the address you stated. To make it easier, it would be a good idea to enter your mobile phone number in the contact details.<\/p>\n<p>By submitting your order automatically, the system will send you a message to your email account, informing you that we have received the order, exactly what you have ordered and the place of shipment you have stated.<\/p>\n<\/div><\/div>\n<div id=\"accordion-1864387431\" class=\"accordion-item\"><a id=\"accordion-1864387431-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1864387431-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I pick up from your headquarters?<\/span><\/a><div id=\"accordion-1864387431-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1864387431-label\">\n<p>Our store is online only and all orders are sent by courier.<\/p>\n<\/div><\/div>\n<div id=\"accordion-342783749\" class=\"accordion-item\"><a id=\"accordion-342783749-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-342783749-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Where is my order?<\/span><\/a><div id=\"accordion-342783749-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-342783749-label\">\n<p>When your order is submitted, we will send you a message to your email account, which will notify you of the shipping number and the courier company.<\/p>\n<\/div><\/div>\n<div id=\"accordion-2311850695\" class=\"accordion-item\"><a id=\"accordion-2311850695-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2311850695-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How can I change or return a product from my order?<\/span><\/a><div id=\"accordion-2311850695-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2311850695-label\">\n<p>Detailed information on the product return policy can be found in the <u><a href=\"https:\/\/m2fashion.gr\/returns-policy\/\">Returns Policy<\/a><\/u> section.<\/p>\n<\/div><\/div>\n<div id=\"accordion-207080138\" class=\"accordion-item\"><a id=\"accordion-207080138-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-207080138-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I store my favourite products?<\/span><\/a><div id=\"accordion-207080138-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-207080138-label\">\n<p>You can save your favourite products as long as you are a registered user.<br \/>1. Browse the catalog and click on the product you are interested in <br \/>2. On the Product Details page, select the preferred size and colour<br \/>3. Click the heart-shaped icon<\/p>\n<\/div><\/div>\n<div id=\"accordion-243520549\" class=\"accordion-item\"><a id=\"accordion-243520549-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-243520549-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the steps for an online order?<\/span><\/a><div id=\"accordion-243520549-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-243520549-label\">\n<p>The steps to making an online order are:<br \/>\u2022 You select the products you want, you are in the basket and you press the \u201cCart\u201d button.<br \/>\n<br \/>\u2022 You have the right to place an order as a visitor or to register on www.m2fashion.gr so as to monitor your transactions. If you have already registered, just log in to your account.<br \/>\u2022 Choose the payment method, accept the terms of use and complete your order.<br \/>\n<br \/>\u2022 Upon successful completion you will receive an email with the summary of your order.<\/p>\n<\/div><\/div>\n<div id=\"accordion-3639392370\" class=\"accordion-item\"><a id=\"accordion-3639392370-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3639392370-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u03a0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03c7\u03c9\u03c1\u03af\u03c2 \u03b5\u03b3\u03b3\u03c1\u03b1\u03c6\u03ae \u03bc\u03c0\u03bf\u03c1\u03ce \u03bd\u03b1 \u03ba\u03ac\u03bd\u03c9?<\/span><\/a><div id=\"accordion-3639392370-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3639392370-label\">\n<p>\u03a0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03bc\u03c0\u03bf\u03c1\u03b5\u03af \u03bd\u03b1 \u03c0\u03c1\u03b1\u03b3\u03bc\u03b1\u03c4\u03bf\u03c0\u03bf\u03b9\u03b7\u03b8\u03b5\u03af \u03ba\u03b1\u03b9 \u03c7\u03c9\u03c1\u03af\u03c2 \u03b5\u03b3\u03b3\u03c1\u03b1\u03c6\u03ae. \u0391\u03c6\u03bf\u03cd \u03c0\u03c1\u03bf\u03c3\u03b8\u03ad\u03c3\u03b5\u03c4\u03b5 \u03c3\u03c4\u03bf \u03ba\u03b1\u03bb\u03ac\u03b8\u03b9 \u03c4\u03b1 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03b1 \u03c0\u03bf\u03c5 \u03b5\u03c0\u03b9\u03b8\u03c5\u03bc\u03b5\u03af\u03c4\u03b5, \u03b5\u03c0\u03b9\u03bb\u03ad\u03b3\u03b5\u03c4\u03b5 \u00ab\u03a4\u0391\u039c\u0395\u0399\u039f\u00bb \u03ba\u03b1\u03b9 \u00ab\u039f\u039b\u039f\u039a\u039b\u0397\u03a1\u03a9\u03a3\u0397 \u03a0\u0391\u03a1\u0391\u0393\u0393\u0395\u039b\u0399\u0391\u03a3 \u03a7\u03a9\u03a1\u0399\u03a3 \u0395\u0393\u0393\u03a1\u0391\u03a6\u0397\u00bb. \u03a3\u03c4\u03b7 \u03bd\u03ad\u03b1 \u03ba\u03b1\u03c1\u03c4\u03ad\u03bb\u03b1 \u03c3\u03c5\u03bc\u03c0\u03bb\u03b7\u03c1\u03ce\u03bd\u03b5\u03c4\u03b5 \u03c4\u03b1 \u03c3\u03c4\u03bf\u03b9\u03c7\u03b5\u03af\u03b1 \u03c3\u03b1\u03c2 (\u03bf\u03bd\u03bf\u03bc\u03b1\u03c4\u03b5\u03c0\u03ce\u03bd\u03c5\u03bc\u03bf, \u03c0\u03bb\u03ae\u03c1\u03b7\u03c2 \u03b4\u03b9\u03b5\u03cd\u03b8\u03c5\u03bd\u03c3\u03b7, \u03c4\u03b7\u03bb\u03ad\u03c6\u03c9\u03bd\u03bf \u03b5\u03c0\u03b9\u03ba\u03bf\u03b9\u03bd\u03c9\u03bd\u03af\u03b1\u03c2), \u03b5\u03c0\u03b9\u03bb\u03ad\u03b3\u03b5\u03c4\u03b5 \u03c4\u03c1\u03cc\u03c0\u03bf \u03c0\u03bb\u03b7\u03c1\u03c9\u03bc\u03ae\u03c2 \u03ba\u03b1\u03b9 \u00ab\u039f\u039b\u039f\u039a\u039b\u0397\u03a1\u03a9\u03a3\u0397 \u03a0\u0391\u03a1\u0391\u0393\u0393\u0395\u039b\u0399\u0391\u03a3\u00bb.<\/p>\n<p>\u03a9\u03c3\u03c4\u03cc\u03c3\u03bf, \u03bd\u03b1 \u03b3\u03bd\u03c9\u03c1\u03af\u03b6\u03b5\u03c4\u03b5 \u03c0\u03c9\u03c2 \u03bc\u03b5 \u03c4\u03b7 \u03b4\u03b7\u03bc\u03b9\u03bf\u03c5\u03c1\u03b3\u03af\u03b1 \u03bb\u03bf\u03b3\u03b1\u03c1\u03b9\u03b1\u03c3\u03bc\u03bf\u03cd \u03c3\u03c4\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03bc\u03b1\u03c2 \u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b7\u03bc\u03b1 \u03bc\u03c0\u03bf\u03c1\u03b5\u03af\u03c4\u03b5 \u03bd\u03b1 \u03b1\u03c0\u03bf\u03bb\u03b1\u03cd\u03c3\u03b5\u03c4\u03b5 \u03ba\u03b1\u03b9 \u03ac\u03bb\u03bb\u03b1 \u03c0\u03c1\u03bf\u03bd\u03cc\u03bc\u03b9\u03b1.<\/p>\n<\/div><\/div>\n<div id=\"accordion-553233025\" class=\"accordion-item\"><a id=\"accordion-553233025-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-553233025-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u03a0\u03ce\u03c2 \u03be\u03ad\u03c1\u03c9 \u03cc\u03c4\u03b9 \u03b7 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03bc\u03bf\u03c5 \u03bf\u03bb\u03bf\u03ba\u03bb\u03b7\u03c1\u03ce\u03b8\u03b7\u03ba\u03b5 \u03bc\u03b5 \u03b5\u03c0\u03b9\u03c4\u03c5\u03c7\u03af\u03b1?<\/span><\/a><div id=\"accordion-553233025-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-553233025-label\">\n<p>\u03a0\u03ce\u03c2 \u03be\u03ad\u03c1\u03c9 \u03cc\u03c4\u03b9 \u03b7 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03bc\u03bf\u03c5 \u03bf\u03bb\u03bf\u03ba\u03bb\u03b7\u03c1\u03ce\u03b8\u03b7\u03ba\u03b5 \u03bc\u03b5 \u03b5\u03c0\u03b9\u03c4\u03c5\u03c7\u03af\u03b1? \u039c\u03cc\u03bb\u03b9\u03c2 \u03bf\u03bb\u03bf\u03ba\u03bb\u03b7\u03c1\u03ce\u03c3\u03b5\u03c4\u03b5 \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03c3\u03b1\u03c2, \u03b8\u03b1 \u03c3\u03b1\u03c2 \u03c3\u03c4\u03b5\u03af\u03bb\u03b5\u03b9 \u03b1\u03c5\u03c4\u03cc\u03bc\u03b1\u03c4\u03b1 \u03ad\u03bd\u03b1 email \u03c3\u03c4\u03b7\u03bd \u03b4\u03b9\u03b5\u03cd\u03b8\u03c5\u03bd\u03c3\u03b7 \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03bf\u03cd \u03c4\u03b1\u03c7\u03c5\u03b4\u03c1\u03bf\u03bc\u03b5\u03af\u03bf\u03c5 \u03c0\u03bf\u03c5 \u03ad\u03c7\u03b5\u03c4\u03b5 \u03ba\u03b1\u03c4\u03b1\u03c7\u03c9\u03c1\u03ae\u03c3\u03b5\u03b9, \u03c4\u03bf \u03bf\u03c0\u03bf\u03af\u03bf \u03b1\u03bd\u03b1\u03c6\u03ad\u03c1\u03b5\u03b9 \u03c4\u03b1 \u03c3\u03c4\u03bf\u03b9\u03c7\u03b5\u03af\u03b1 \u03c4\u03b7\u03c2 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03cc\u03c4\u03b9 \u03ba\u03b1\u03c4\u03b1\u03c7\u03c9\u03c1\u03ae\u03b8\u03b7\u03ba\u03b5 \u03b5\u03c0\u03b9\u03c4\u03c5\u03c7\u03ce\u03c2.<br \/>\u0391\u03c5\u03c4\u03cc \u03c4\u03bf email \u03b5\u03c0\u03b9\u03b2\u03b5\u03b2\u03b1\u03b9\u03ce\u03bd\u03b5\u03b9 \u03cc\u03c4\u03b9 \u03bf\u03bb\u03bf\u03ba\u03bb\u03b7\u03c1\u03ce\u03c3\u03b1\u03c4\u03b5 \u03c3\u03c9\u03c3\u03c4\u03ac \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1 \u03c3\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03cc\u03c4\u03b9 \u03ad\u03c7\u03b5\u03b9 \u03c6\u03b8\u03ac\u03c3\u03b5\u03b9 \u03c3\u03b5 \u03b5\u03bc\u03ac\u03c2.<\/p>\n<\/div><\/div>\n<div id=\"accordion-2988062912\" class=\"accordion-item\"><a id=\"accordion-2988062912-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2988062912-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I correct or cancel my order?<\/span><\/a><div id=\"accordion-2988062912-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2988062912-label\">\n<p>Of course you can until you receive the E-mail that your order has been delivered to the courier. For any change or cancellation you should send us an email to sales@m2fashion.gr stating the order number.<\/p>\n<\/div><\/div>\n<div id=\"accordion-896712122\" class=\"accordion-item\"><a id=\"accordion-896712122-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-896712122-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I create a new account?<\/span><\/a><div id=\"accordion-896712122-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-896712122-label\">\n<p>In four simple steps!<br \/>1. From the main \u201d Menu Bar\u201d click on the icon with the little person<br \/>\n<br \/>2. Click on register<br \/>3. Fill in your details<br \/>4. Click Register Now<\/p>\n<\/div><\/div>\n<div id=\"accordion-1411938146\" class=\"accordion-item\"><a id=\"accordion-1411938146-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-1411938146-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>I forgot my password. What should I do?<\/span><\/a><div id=\"accordion-1411938146-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1411938146-label\">\n<p>From the login tab, select the field under the password \u201cI forgot my password\u201d and a new tab will appear in which you fill in your email, click \u201cSend\u201d and we will send you a password reset link in your email.<\/p>\n<\/div><\/div>\n<div id=\"accordion-78247209\" class=\"accordion-item\"><a id=\"accordion-78247209-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-78247209-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>I want to be informed about all the new hot offers, and the new collections. What should I do?<\/span><\/a><div id=\"accordion-78247209-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-78247209-label\">\n<p>You can simply subscribe to our newsletters or follow us on Facebook &amp; Instagram.<\/p>\n<\/div><\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_198694499 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_198694499 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_198694499 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-558","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/m2fashion.gr\/en\/wp-json\/wp\/v2\/pages\/558"}],"collection":[{"href":"https:\/\/m2fashion.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/m2fashion.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/m2fashion.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m2fashion.gr\/en\/wp-json\/wp\/v2\/comments?post=558"}],"version-history":[{"count":12,"href":"https:\/\/m2fashion.gr\/en\/wp-json\/wp\/v2\/pages\/558\/revisions"}],"predecessor-version":[{"id":570,"href":"https:\/\/m2fashion.gr\/en\/wp-json\/wp\/v2\/pages\/558\/revisions\/570"}],"wp:attachment":[{"href":"https:\/\/m2fashion.gr\/en\/wp-json\/wp\/v2\/media?parent=558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}